Keeping your finger on the pulse

Telehealth innovations during pandemic

Date - 10 August 2020

SQRH Clinical Educators and nursing and allied health students worked feverishly in March to prepare the SQRH Health and Wellness Clinic (HaWC) to transition to telehealth during the Coronavirus pandemic.

Staff and students co-ordinated their efforts and, given the enormous logistical and administrative work required, successfully delivered telehealth services in a tight timeframe.

Previous to the Coronavirus pandemic, clinic participants would take up a number of services including gym sessions, pool exercise, healthy meal preparation classes and health education activities.

With the closure of the pool and gym at Baillie Henderson Hospital, SQRH decided to offer telehealth services and adapt all of these programs to an online format.

SQRH Clinical Educators, the HaWC team and students completed telehealth training, conducted sessions with participants to help them install and use zoom technology and prepared the SQRH Toowoomba facility to host the telehealth service.

HaWC participants who continued were able to work toward achieving
their health and wellness goals and SQRH was able to not only place our usual number of students, but also assist some students whose placements had been cancelled elsewhere due to COVID-19.

The HaWC team and students featured in local media stories, promoting the rapid transition to telehealth and placement opportunities made available during the pandemic.

6 telehealth innovations

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